There is no finish line when it comes to reliability and availability, and our efforts to improve performance never cease.

Therefore, our personal brand is a promise to our clients… a promise of quality, consistency, competency, and reliability.

Our approach to existential risks is not one of trial-and-error. The reactive approach – see what happens, limit damages, and learn from experience – is unworkable for us. Rather, we take a proactive approach that requires foresight to anticipate new types of threats and a willingness to take decisive preventive action and to bear the costs (moral and economic) of such actions.

We make our reputation and we have our success based upon credibility and being able to provide clients who are really hungry for information and professional services what they want.

Professional is not a label we gave ourself – it’s a description our clients and others apply to us as we always focus on being the best we can at what we want to do.